axon IT Blog

Removing McAfee Agent from your machine

Posted by Andy on Thursday, February 2nd, 2012

Recently had a job where I had to remove McAfee from 40 machines in order to replace them with F-Secure PSB. Removing the McAfee AV was not a problem (having admin rights of course) but the issue I had was removing the McAfee Agent. When trying to remove this I would get the error…

‘McAfee Agent cannot be removed while it is in managed mode’

This made sense to me as McAfee was centrally managed from a server, though we were not given the admin password for the administration console by the previous IT support company.

Solution:

* Open Command Prompt (admin rights needed)

* Browse to C:\Program Files\McAfee\Common Framework (Program Files (x86) if running a 64bit Operating System)

* Run command – frminst.exe /remove=agent

Job done!

Amazon Phishing Scam Alert

Posted by Anna on Wednesday, February 1st, 2012

A new phishing scam is being reported in the media and this time it’s emails that are made to look like they come from Amazon.

According to Moneywise.co.uk, the emails look like a receipt from Amazon and come with the subject line “Your order from Amazon”. They will probably include Amazon’s contact details, logo and website and will give (fake) details of a recent purchase you have made - usually an expensive product, (which of course, you have not actually bought.) It will direct you to the Amazon website via a link in the email so that you can apply for a refund. But of course there is no refund, and the scammers will simply capture your personal details for use in fraud.

If you are unlucky enough to get one of these dodgy emails, get in touch with Amazon through their official website (not through the dodgy email!) and they will investigate. And remember that as ever, companies like Amazon NEVER ask for your personal details via email.

So be on your guard and spread the word. Thanks to MoneyWise for bringing thie to our attention. You can read their article on the scam here.

Installing Microsoft Office 365 Desktop Apps Configurator

Posted by Andy on Tuesday, January 31st, 2012

I recently came across a problem when trying to install the Office 365 desktop apps configurator. The machine in question was a Windows Vista Home Premium SP2 Running with Office 2007 SP3. When I tried to install the apps configurator I received this message….

 

Checked Windows update again to make sure everything was up to date, as Microsoft advise it should be. Turns out the culprit was actually SP3 for Office 2007! Apparently Microsoft are aware of this issue and working on a hot fix for it, but for now you have to uninstall SP3 completely!

To do this download the Service Pack uninstall tool for Office 2007, which can be found here.

Extract the files to a location on your hard drive, open command prompt and navigate to the directory you extracted the files to. Run the following command to check if there are valid patch releases that can be uninstalled:

oarpman.exe /report

If you have SP3 you should see at least 10 patch updates with the label O12SP3. To remove the patch updates run the following:

oarpman.exe /remove O12SP3

This might take a while before it looks like it’s doing anything, but eventually you’ll see the patch updates being removed within the command prompt window. You will be prompted to reboot once complete.

Migrate Small Business Server 2003 to Windows 2008 Standard

Posted by Mohammed on Tuesday, January 24th, 2012

Network administrators might consider migrating from a Small Business Server 2003 environment for number reasons. These include, reaching the SBS 2003 75 user limit, hardware upgrade or migrating to Microsoft online services. Whatever the reason behind the migration, I will say that it can be done and it is relatively straightforward.

However, the project to migrate and decommissioning of SBS needs a lot of thoughts and planning in order to achieve the end goal of a smooth migration and stable/reliable new domain controller. Also, you need to ensure that reliable full server backups are available and that the SBS server has the latest Windows updates and Service Pack installed before starting the implementation phase of the migration.  Depending on the size of the network, administrators need to give themselves enough time for migration (couple of days at least). During the migration process, administrators need to continually check and evaluate each step before moving to the next step of the migration.

If the Exchange Server needs to be migrated to another server, extra work needs to be carried out. Please see the following three part article entitled, “Transitioning from Exchange 2000/2003 to Exchange Server 2007”, which describes all the steps that need to be carried out to migrate Exchange 2000/2003 to Exchange server 2007.

http://www.msexchange.org/tutorials/Transitioning-Exchange-2000-2003-Exchange-Server-2007-Part1.html

http://www.msexchange.org/tutorials/Transitioning-Exchange-2000-2003-Exchange-Server-2007-Part2.html

http://www.msexchange.org/tutorials/Transitioning-Exchange-2000-2003-Exchange-Server-2007-Part3.html

Let us now list the steps required for successful migrating and decommissioning of an SBS Server 2003 to Server 2008 std (without Exchange);

  • Install Windows Server 2008 R2 and join the domain as member server;
  • Run “ForestPrep” and “DomainPrep” on SBS Server (Using 2008 R2 DVD);
  • Promote Windows Server 2008 to DC;
  • Install DNS role on the 2008 server;
  • Make the new Windows Server 2008 a “global catalog” server;
  • Transfer the FSMO roles to Windows Server 2008;(see link below):

http://www.petri.co.il/determining_fsmo_role_holders.htm

  • Migrate or install DHCP scopes/Role to the new Windows Server 2008;
  • Install and replicate WINS (if needed);
  • Remove “global catalog” from SBS 2003;
  • Demote SBS 2003 to member server;
  • Uninstall Exchange Server and other SBS Server components;
  • Create a local admin User account on the SBS Server;
  • Remove the SBS Server from the domain.

Please note that if Exchange Server needs to be migrated to a new server, start the transitioning phase before starting the decommissioning of SBS phase.

axon IT Deal of the Week – Buy one get one FREE on Logitech Media Keyboards

Posted by Anna on Monday, January 23rd, 2012

Logitech Media Keyboard 600 USB BUY ONE GET ONE FREE! While stocks last.

Device Type – Keyboard
Features – Spill proof
Connectivity Technology – Wired – USB
Key/Button Function – Multimedia, applications launch, programmable, calculator, e-mail, volume, search, mute
Manufacturer Warranty – 3 years warranty
System Requirements – PC with Windows® XP or Windows® Vista™, 1 available USB port, CD-ROM Drive

Buy One get One Free! Just £16.99 plus VAT

For more details or to place an order contact axon IT on 0845 313 0025 or info@axon-it.com.

* Terms & conditions apply.
All prices quoted are exclusive of VAT and delivery. UK delivery only. Offers only valid while stocks last. All orders subject to axon IT Returns Policy. Installation is not included.