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Why do you need a robust data backup strategy?

Backup key

Backup. We all know it’s important, but do we all take it seriously? Why do we need a data backup strategy, and what happens if it fails?

What’s your data worth?
Let’s start by thinking about your company data. The value of it. And by that I mean, what does it mean to your business? Your files, folders, documents, emails, contacts, financials, images, databases, calendars, customer information, orders… all of it. Now think about what would happen to your business if all of that disappeared. Would your business continue to run? Do you know how, and how quickly you could get that data back?

Is your data business critical? Does it carry a high value?

What are the risks?
So the chances of losing your data are pretty low, right? Well, we’d like to think so, but when you consider some of the threats, it would be dangerous to think it won’t ever happen to you…

- Accidental deletion
– Data corruption
– Viruses; ransomware is a big one here – read our blogs on Cryptolocker to find out why
– Hardware failure
– Theft
– Fire
– Flood

Ok, so some of these risks are (hopefully) very low, but the number of customers that ring us up having fallen for a malware or phishing scam, downloaded viruses or simply overwritten data by accident proves that data loss can, and does, happen to anyone.

What should you do?
Well, it depends on your business needs. There is no “one size fits all” solution. But to point you in the right direction, you should aim to…

- Make copies of all your data regularly (at least once per day)
– Automate it (to remove the risk of human error)
– Keep the backup away from your main business premises (there’s no point keeping your backup on top of your server if your offices then burn down)

1) Best practice, would be to opt for a remote online backup solution. This automatically backs up your data to servers in a secondary location – usually those of your IT provider, and usually in a secure data centre. It means that you don’t need to remember to run the backup manually each day, and it means that your data is replicated away from your main business premises so if anything does happen to your offices or your on-site hardware, you have a second copy ready to be restored. And restoring from an online backup is quick, so you’ll be back up and running in good time.

2) Alternatively, you might prefer to backup to a physical storage device in your offices – a removable USB drive such as a NAS for example (the exact device would depend upon the amount of data you have), but you would need to remember to take this device home with you each night. And ideally, you should run the backup to multiple devices, so x2 NAS to reduce the risk of hardware failure (if your NAS fails, and then somebody downloads a virus that wipes all of your data, there would be no further options if you only have one NAS in place.) Data centres have multiple failover procedures in place so if you opt for a remote online solution as explained in option one, you don’t need to worry about this risk. You also need to think about your retention period here. Set it to a minimum of one week if possible. This means that your backup will only overwrite once a week, rather than every day. So if, for example, you lose part of your data on Tuesday (let’s say somebody accidentally deletes an important folder), it’s available for restore for one week rather than being overwritten the following day. This gives you more flexibility and greater peace of mind.

3) Then there’s the cloud. If your business is already using cloud computing, then in the majority of cases your data backup is already about as good as you’re ever going to get it. Office 365, which is Microsoft’s cloud computing offering, stores all of your data off-site on Microsoft servers, which are backed up multiple times across the globe from data centre to data centre. Microsoft offers a financially backed 99.9% SLA that your data will be available 24 hours a day, 365 days a year.

With cloud, none of your data is stored on-site in your offices. It completely removes the risks and in doing so provides you with a business continuity plan that protects you against everything from a problem with your offices, to a drop in your connectivity. Simply move to somewhere with an internet connection – emergency office space, your house, the local coffee shop – and it’s business as usual. Your data is there, accessible and as far as the customer is concerned, the transition is seamless.

If you have any questions about your data backup, why not get in touch?



Challenge Axon – sponsored wall climb for Macclesfield Neonatal Unit

Today was the day that Abi, Anna, Tim (Massey) and Andy (stepping in at the last minute for Peter, who couldn’t make it) embarked upon a 30 foot wall climb in aid of our charity of the year, Macclesfield Neonatal Unit.

Who’d of thought, 30 foot is actually pretty high…


The wall. It’s high. Really high.

Andy and Tim were up first…. Tim flying up the “easy” side (we were told it was easy by some soldiers, so that means it was actually really difficult), while Andy had a go at the (really) difficult side. They both made it to the top. They did brilliantly.





Next up were Abi and Anna, who both did really well, making it to the half way 15 foot mark. They only have little arms, and just couldn’t reach some of the climbing pegs! After giving it a good go, plummeting into the tarmac a good 25 times each, they were forced, with shaking hands, broken nails and grazed fingers, to retire.





Epic tarmac plummet

Next up, Tim gave the (really) difficult side a try, getting within inches from the top before a pretty impressive spinning abseil to the ground. All with his safety helmet on backwards. Oops.


So there we have it. In summary, 30 foot is high. Climbing walls is (really) difficult. And falling from a height of 15 foot, dangling off a rope and landing on a soldier is pretty funny. (That one was Abi. Anna landed in somebody’s rucksack).

Good fun, and all for a good cause. If you’d like to contribute, you can find our JustGiving link here. Watch this space for further charity events! Graham’s Ironman competition this weekend, and a charity fun run in December.



10 reasons why cloud computing makes good business sense

business man with laptop and look sky and cloud

Wondering whether cloud computing is a good idea? Check out our top 10 reasons why cloud computing makes good business sense…

1. It’s flexible
With cloud, all of your company data is hosted by your cloud provider and you access it via the internet. This means that you, and your employees, can effectively work from any location with an internet connection – the office, from home, a conference, exhibition, meeting, hotel… Instant flexible working.

2. It’s cost effective
Cloud is typically based on a per user per month cost. Think of it as pay-as-you-go computing. This reduces cap-ex significantly and helps with budgeting and cash flow. With cloud you also only use the server space you need, so no need to purchase large, costly on-premise servers that you don’t use to capacity. When you need more space, you increase it accordingly. Computing on demand.

3. It’s scalable
Like we mentioned in point 2, you can increase and decrease the amount of storage space you need as necessary. You can also increase and decrease the number of licences you have. It’s fully scalable meaning with cloud, your IT solution grows seamlessly with your business. And with far less expense than you’d have to grow an on-premise solution.

4. It’s secure
There’s often debate over the security of cloud computing. People get anxious when their data isn’t in the corner of their office on their servers, where they can see it. But what cloud actually does, is give smaller businesses access to enterprise-level security. Microsoft has spent some $15 Billion on its data centres. Our data centre boasts CCTV, 24/7 security personnel, key fob access, two national grid feeds, two 2MW generators providing enough energy to sustain a seven day outage….can you say the same about your offices?

5. It’s always up-to-date
When you move to a cloud solution, you can forget about the worry of updates, licencing, security patches and software upgrades. It’s all handled by your cloud provider, meaning you’re always up-to-date.

6. It reduces your energy bills
So if your cloud provider is hosting your data on its servers, you don’t need your servers anymore – or certainly don’t need as many. Hence a reduction in your running costs – air conditioning to cool them, energy to power them – all reduced.

7. It boosts productivity
Companies that switch to cloud report a marked increase in productivity. The flexibility that cloud brings means that the hours previously lost to conferences, travel to meetings, time waiting around in airports, days at home waiting for the gas man, are suddenly regained as staff work on the go, wherever they are. You’ll also find that staff read and respond to emails and catch up on work at home in the evenings, because they can.

8. It provides business continuity
Cloud provides an instant business continuity plan. Imagine all of your data is on your server in the corner of your office, and you lose that data to theft, fire, flood, hardware failure, data corruption…even with a reliable back up it’s going to take time to restore and get your business up and running again. Now imagine you’re on the cloud, and you lose the use of your office to burglary, fire, flood… simply head to somewhere with an internet connection – temporary offices, your home, the local coffee shop – and everyone can keep working. And don’t worry about loss of data to hardware failure or corruption. Cloud computing providers boast such sophisticated back up systems that the risk of downtime due to data loss is practically non-existent.

9. It’s environmentally friendly
As we’ve already mentioned, moving to cloud reduces the number of servers you need, meaning your energy bills are reduced. This, of course, also decreases your carbon footprint.

10. It’s competitive
Cloud makes it affordable for SMEs to opt for an enterprise-class IT infrastructure. In the SME world this can set businesses way ahead of the competition giving companies access to faster, more efficient and more reliable ways of working which increase productivity which in turn, boosts profits.




How to remove in built OneDrive from Windows 8.1

1. Make sure you have local admin rights on the machine and are signed in as local admin

2. Go to Run (Windows key + R)

3. Enter gpedit.msc

4. In Group Policy Manager navigate to;

a) Administrative Templates
b) Windows Components
c) OneDrive (or Skydrive)

5. Click into OneDrive on Group Policy

6. Click on Prevent the Usage of OneDrive for File Storage.

7. In the window just opened, change the setting from Not Configured to Enable

8. Apply, then OK the window

9. Close Group Policy Manager windows


Is pirated software safe?

Pirate software

Pirated software. The temptation of being able to obtain a product absolutely free of charge can often prove too much for people to resist. In theory it sounds great doesn’t it, a costless method of being able to achieve your business objectives without having to draw out of the already thinning wallet. However, the real truth is that there is almost always a hidden “price” that comes with your so called freebie, and it’s not cheap.

The real cost

Although everything looks perfect and it seems as if you’re getting a good deal, don’t be fooled, pirated software can actually end up setting you back a costly sum. Here’s why:

Firstly, when using pirated software your computer is more likely to crash. The coder who pirated the software can engineer the application to attack or drain on the system, slowing down your computer leading to its inevitable crash. As a result, this will cost you time and you could potentially lose your files or any data on the computer that could be damaged and irretrievable. Need I say this could have catastrophic effects on a business. Moreover, if you thought it couldn’t get any worse, there is even the possibility of the counterfeit software causing irreparable damage to your PC and all other software installed, rendering it useless meaning you will need to go out and buy a new computer which, I imagine, is probably going to cost you considerably more than what you would have paid for the non-pirated software in the first place.

Secondly, one of the nastier problems of using counterfeit software is that nine times out of 10 it will contain some form or another of either spyware or malware which loads onto your computer and reports personal information without your knowledge. This information can be anything from credit card and bank account details, to passwords, telephone numbers and addresses – all of which can be exploited by what are known as identity thieves.

An identity thief is a person that will steal anothers identity in order to pose as them and have access to the benefits of that person.

Finally, one thing cyber thieves are good at is testing software in order to find vulnerabilities in it which allows them to exploit certain aspects of a supplier’s software. More often than not these exploits come to the awareness of the official supplier/creator who will provide patches in order to fix these vulnerabilities and protect those using their software. Although, if your software is pirated, you will not be eligible for these updates and thus will not be incorporated into the protection of the official supplier. Due to this, your computer could be vulnerable to attacks from cyber criminals trying to exploit your system which can lead to your PC becoming rendered useless, your data being lost or stolen and ultimately, your business being quite seriously damaged.

If you still haven’t seen reason; a recent study by IDC (International Data Corporation) found that global enterprises have a three in 10 chance of infection from pirated software, spending approximately $114 billion per year dealing with the impact of malware-induced attacks, and incurring potential losses of $350 billion due to data breaches.

And let’s not forget, this software is illegal. You’re breaking the law and using pirated software could land you with a hefty fine – perhaps even worse.

What you can do to protect yourself

Need I say, it’s more than advisable to get all of your software from its original producers or at least any vendors that they support in the sale of their product or service.

When shopping online it is important to ensure that the websites you are using are legitimate. You can check this by looking for “Https:” in the URL address. This means that any information submitted on the website will be encrypted (although it might not mean it’s legitimate). Aside from this, you can also check for a padlock at the start of the URL address too which does prove the legitimacy of a company.

Always use your common sense. If a price or an offer seems too good to be true it is more than likely it is and I can almost guarantee there will be a hidden cost or threat in order to balance this out.

So, if you are considering or even currently using pirated software it’s important that you get rid of it. It’s an immediate threat and not worth your time or money to have to deal with the consequences.

Act now, protect the future of your business.


How to stop Nokia Lumia freezing during Windows update

If you’re having a problem with your handset freezing on the spinning cogs screen during a Windows update, try this to fix the problem.

1) Charge your phone for a minimum of 60 minutes.

2) If the phone won’t load up the start screen, reset and restore your phone as follows but PLEASE NOTE! This restores factory settings deleting all personal content!

Switch off your phone and remove the charger. If the phone won’t switch off, simultaneously press and hold the power and volume down keys for 10-15 seconds. Release and the phone will restart.

As soon as the handset powers back up, press and hold the volume down key until an exclamation mark is shown on the screen. Then let go of the volume down key.

3) Press the volume and power keys in this order: Volume up > Volume down > Power > Volume down.

4) Wait for your phone to reset. As it resets you will see gears rotating on the screen for up to 5 minutes. The screen will then go blank for 30 seconds and then restart.

5) Go through the initial phone setup. If the date and time are shown, make sure the values are correct.

The update should now continue without any issues.


Axon – An Intern’s Journey

Hi, my name is Dominic Bentley. I’m 17 years old and I am currently a sixth form student at All Hallows Catholic College in Macclesfield where I study Geography, History, Business & Economics and Spanish.

On 1st July this year I decided to take some time away from my regular school life to gain some work experience and so began work at Axon. It was to be a six week internship and quite frankly I was extremely nervous at first, because I had never had a job before let alone been in a serious working environment – so I wasn’t quite sure what to expect.

As my first day came around and my Dad (kindly) dropped me off I came to be stood outside the doors to the Axon office. I was swiftly buzzed through the doors by the wonderful Claire who was very accommodating and moved me through to a waiting area where I anxiously awaited my first meeting with Tim Mears, one of the directors. Whilst waiting my eye was drawn to a newspaper article in front of me which described the success of Axon during 2013 with a turnover of over £1.5 million and a revenue increase of 40% on the previous year’s trading. I was suitably impressed as I started to get a feel for Axon and the magnitude of its operations.

Before I could indulge further, I glanced up to see Tim who led me through the middle of the office to the conference room. Instantly I could see that a lot of work had gone into the business with the funky and modern design of the office allowing it to be both comfortable to work in and practical. (In fact they invested £100,000 in the redevelopment of the office). I sat down to speak with Tim and we quickly got through preliminary matters.

Afterwards, I was walked around the office and got introduced to everybody and it quickly became apparent that everyone was extremely nice and laidback giving the office a very hardworking yet chilled out atmosphere. Although, it did take a couple of days to remember everyone’s names, especially considering there are three Tim’s, two Peters and two Richards!

Next, things began to kick into action and I was given my first job to complete. Over the course of my six week internship I was involved in many different activities including working with the technical team in database auditing, supporting the financial team through analysing sales, overhauling the CRM system into a more capable and accessible tool, assisting with the marketing through research and blogging, and I even worked with engineers to build computers.

Needless to say, I believe from the work I was allowed to be a part of I have gained not only some real knowledge and understanding of the IT sector but the notion that a hardworking and reliable work ethos really can help a business succeed – an idea that I will take into later life. I have seen several of the employees here at Axon miss multiple lunches because they are engrossed in their work, I on the other hand was introduced to Alan Partridge by the office which meant lunchtimes in the break out area were a must as he became a frequent highlight of my day!

All in all, I have thoroughly enjoyed my experience at Axon and really do feel at home and if given the opportunity would love to come back.


Looking for cloud computing companies in Cheshire? So was Bob…

When it comes to cloud computing, we’ve got all of your business needs covered. Axon is the Macclesfield based cloud computing company, and we can help you make the leap from on-premise servers to the cloud, ensuring a hassle free transition.

If you are looking for a cloud computing company in the Cheshire or South Manchester area, get in touch with us here, or find out more about our cloud computing services here.



How to create a safe password

In today’s modern world everything is going digital, from the way you socialise to the way you run your business. Such a shift in culture has led to a monumental rise in the number of people using computers, tablets and phones, so much so that they have integrated themselves into our lives to a point where some people don’t see how they can live without their trusty gadgets.

With technology becoming such a crucial, intricate part of our lives there has never been a time where the need for virtual protection against hackers has been higher with billions upon billions of attacks on digital devices, products and services made by hackers each year.

Initially I imagine you might think “Well I will just buy myself some anti-virus software and make sure my firewall is turned on”, yet sometimes the problem is not the hackers ability to exploit a device, but the owners attitude towards protecting the device.

If you would like to take better responsibility for not only your computers but your online products and services that you are subscribed to then ask yourself, are my passwords safe?

Tips For Creating A Safe Password

What is a safe password? Below you will find some tips about creating safer passwords.

A safe password is made up of five characteristics:

1)     Firstly, it must be at least eight characters long.

2)     It must not contain your username, real name or company name.

3)     It should not contain a complete word (December -> D3cemB3r)

4)     It should be significantly different from previous passwords.

5)     It should contain characters from each of the four categories;

–          Uppercase letters = A, B, C

–          Lowercase letters = a, b, c

–          Numbers = 0, 1, 2 , 3, 4, 5

–          Symbols (found on the keyboard) = ~ ! @ # $ % ^ & * ( ) _ – + = { } [ ] \ | : ; ” ‘ < > , . ? /

If you combine all five of these rules together you create a password that is extremely strong (in theory) to crack. For example; “I love food a bit too much” -> “1 Lov3 f0Od + b1t to0 Mu_Ch!” (You can even include spaces)

As you can see the password is completely random yet something I can relate to and easily remember should I need a hint to recall my password, and at the same time it is still a very reliable, solid password.

All in all, if you manage to stick to these password building rules you will undoubtedly be able to fend off any potential intruders, helping to protect any personal, sensitive information and possibly saving your business from falling victim to a hacker’s assault.

Remember, in the virtual modern day world, you may not be able to see the threat but it is most certainly there. If you have concerns over the security of your businesses IT systems, we can help. Take a look at our IT security services here.


How does cloud computing benefit businesses?

Cloud computing - woman - blog

Cloud computing. Ever heard of it? I’d be surprised if you haven’t as it’s the latest IT hype with businesses worldwide adopting the new approach to infrastructure as stories of its success spreads. CRN predicts that by the end of 2014, small businesses will spend almost $100 billion on cloud computing services.

But, what is cloud computing? Cloud computing at its simplest refers to the storing and utilisation of data and programs over the internet rather than through your computer’s hard drive. In fact, the “Cloud” is just a metaphor created to represent the internet.

Data that you store and use on your computer’s hard drive is known as local storage. Its source does not originate from the cloud, it’s from your computer.

Once you delve a bit deeper in to cloud computing you find that it can be split into different areas.

Specifically, cloud computing describes anything that involves delivering hosted services over the internet. These services can be split into three different categories: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS).

Software-as-a-Service is where a business or consumer subscribes to a software application to access it over the internet. Google, Twitter, Facebook and Flickr are all examples of SaaS.

Platform-as-a-Service is where a business can create its own custom applications for use by all in the company. PaaS services are hosted in the cloud and accessed by users simply via their web browser. The majority of businesses that use cloud technology will use PaaS because it allows them to create a database to store information that employees can see and edit while also creating tailored applications for the business to better achieve objectives.

Infrastructure-as-a-Service is where a cloud provider gives a company access to a computing resource in a virtualised environment. In particular, IaaS specialises in providing companies with virtualised hardware. Examples of such hardware are virtual servers, network connections, bandwidth, IP addresses and load balancers. This can be seen through Netflix, which provides consumers with films via the cloud as a customer of Amazons cloud services – they have been given virtual server space.

Why move to cloud?

I bet you are probably thinking this is all quite confusing and are uncertain about the benefits of adopting cloud technology over the costs, because at first it can sound like a lot of work. However, a survey in May 2013 by the analysis firm Research found that 92% OF CIO’s (Chief Information Officers – IT) and IT professionals think the cloud is good for business.

So, is “The Cloud” worth your time”?

Firstly, one of the primary motives behind adopting a cloud perspective in business is the prospect of reduced costs. When it comes to cloud, it can be much more cost effective as you only pay for what you need. A company could have x number of servers yet only use 10% of their capacity as a whole meaning they are paying 90% more than they should be. With cloud you can save considerable amounts of money which could be otherwise used to reinvest into the business and help further growth and achieve sustainable development.

Secondly, by subscribing to a cloud provider rather than buying servers personally you greatly increase the flexibility of your company because if you need more bandwidth than usual, a cloud based service can instantly meet the demand. As a result, this means a business suffers less down time and is not losing out on potential revenue. In an InformationWeek survey 65% of respondents said that “the ability to quickly meet business demands” was an important reason to move to cloud computing.

Thirdly, once a company begins relying on a cloud service provider rather than solely on themselves there is no need to have complex disaster recovery plans. This is because cloud computing providers take care of all the maintenance, updates and patches meaning a business is more optimised to combat issues thus saving the business time and money. It also means that should the worst happen, and your business premises become rendered out of action through an emergency such as fire, flood, theft or similar, the business can be relocated quickly and seamlessly to alternative premises with no loss of data. The Aberdeen Group found that businesses that used the cloud were able to resolve issues in an average of 2.1 hours, which is nearly four times faster than businesses that did not use cloud.

Finally, thanks to cloud technology the employees of a business have better control over their projects and can work from practically anywhere in sync with other employees as each cloud document is automatically updated in real time online. Therefore, this adaptability means that workers can have a better work life balance while also boosting productivity as they can work whenever and wherever they want – assuming they have an internet connection. Not to mention, if a company has employees based in different countries in different time zones workers will not have to send files back and forth over email, meaning better efficiency and lifting a company’s general standard of work. According to one study, “73% of knowledge workers collaborate with people in different time zones and regions at least monthly”.

So, whether you are an entrepreneur, a small business or even large company, cloud technology is something that you should really take a look into. Not only does it help improve infrastructure for both the up and coming and the current but it can greatly boost a company’s prospects through the utility it offers. The possibilities with cloud are endless. A survey by Frost & Sullivan proves this having found that companies which invested in cloud had a 400% return of investment. If that doesn’t impress you then I don’t know what will.

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