IT
support

No-nonsense IT support

We understand the frustrations of downtime.

When there’s an issue, you need it solving quickly. Our experienced team know Microsoft 365 inside out. All our clients have access to the Axon Support Portal where tickets can easily be logged. Before you know it, the problem will be solved!

Better still, if you’re looking for fully managed IT support, we’ll help with your tech strategy. By collaborating on a tech roadmap for your business, you’ll pre-empt future problems and set your business up for maximum productivity.

Our knowledgeable support team will efficiently diagnose problems and fix them via remote one-to-one support, all based around our industry-leading support service level agreements (SLAs). 100% customer focused, the stats don’t lie: 98% of our support tickets are resolved within their SLA.

No-nonsense IT support

We understand the frustrations of downtime.

When there’s an issue, you need it solving quickly. Our experienced team know Microsoft 365 inside out. All our clients have access to the Axon Support Portal where tickets can easily be logged. Before you know it, the problem will be solved!

Better still, if you’re looking for fully managed IT support, we’ll help with your tech strategy. By collaborating on a tech roadmap for your business, you’ll pre-empt future problems and set your business up for maximum productivity.

Our knowledgeable support team will efficiently diagnose problems and fix them via remote one-to-one support, all based around our industry-leading support service level agreements (SLAs). 100% customer focused, the stats don’t lie: 98% of our support tickets are resolved within their SLA.

Here are some of the reasons that businesses decide to partner with us…

Their current IT provider is slow to respond

The business doesn’t have a documented IT strategy to support growth

There’s a lack of trust with their current IT provider

Concerns around current protection against cyber attacks

IT costs are increasing and unpredictable

Here are some of the reasons that businesses decide to partner with us…

Their current IT provider is slow to respond

The business doesn’t have a documented IT strategy to support growth

There’s a lack of trust with their current IT provider

Concerns around current protection against cyber attacks

IT costs are increasing and unpredictable

Which level of support would you like?

Standard Support

Executive Reporting

Technology Business Reviews

Asset Management & Reporting

Unlimited Remote Support & Incident Management / End User Training

Office 365 User & Group Management

Azure & Office365 Tenant Management

Microsoft & 3rd Party Patch Management

Managed Anti-virus/Anti-Malware

£25 per month

Professional Support

Executive Reporting

Technology Business Reviews

Asset Management & Reporting

Unlimited Remote Support & Incident Management / End User Training

Office 365 User & Group Management

Azure & Office365 Tenant Management

Microsoft & 3rd Party Patch Management

Managed Anti-virus/Anti-Malware

IT Budget Planning

End User Office365 Training Program (Full ‘Bigger Brains’ training Portal)

IT Documentation Management

Axon’s email Security Protection against advanced and malicious attacks (MSaaS)

Simulated Phishing Campaigns

Cyber Security Training

£30 per month

Premium Support

Executive Reporting

Technology Business Reviews

Asset Management & Reporting

Unlimited Remote Support & Incident Management / End User Training

Office 365 User & Group Management

Azure & Office365 Tenant Management

Microsoft & 3rd Party Patch Management

Managed Anti-virus/Anti-Malware

IT Budget Planning

End User Office365 Training Program (Full ‘Bigger Brains’ training Portal)

IT Documentation Management

Axon’s email Security Protection against advanced and malicious attacks (MSaaS)

Simulated Phishing Campaigns

Cyber Security Training

Virtual CIO

Business Continuity Planning

Management of Mobile Devices & Security Policies

Advanced Security Features & Spam Filtering

Scheduled Site Visits

Quarterly Business Reviews

£45 per month

Microsoft 365: Do more with less

At Axon, we know that the needs of businesses in today’s digital landscape are constantly changing. That’s why our comprehensive range of Microsoft 365 packages are specifically designed to empower businesses to do more with less.

Here’s how you can unlock the true potential of Microsoft 365, and use it to take your business to the next level.

Looking for a trusted managed service provider?

Contact us to discuss a range of IT support solutions for your business.

Let’s Talk Tech