Posts Tagged ‘windows 7’

Cannot Share a Printer on Server 2008 R2/Windows 7

Posted by Mohammed on Tuesday, November 29th, 2011

If you are trying to share a printer on Server 2008 R2/Windows 7, then you may get the following error;

“Printer Settings could not be saved. Operation could not be completed (Error 0x000006D9)”.

The printer settings are correct and test page prints successfully. However, the above error message appears when you try to enable printer sharing.

This issue is caused by the fact that Windows firewall is turned off or the firewall service is stopped on the server/PC.

In order to be able to share a printer on a server running Windows Server 2008 R2, or a PC running the Windows 7 operating system, Windows Firewall Service must be enabled and running.

For more details please refer to Microsoft KB article here.

Error message when trying to open a URL from within Outlook

Posted by John on Tuesday, November 1st, 2011

I recently had a customer who received the below error message when clicking on an embedded URL within an e-mail;

“The operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.”

A number of forum posts suggested that you reset your Internet Explorer settings, however this did not resolve the issue for us on this occasion.

After some further digging I found out that if you reset the default web browser back to Internet Explorer, this enables you to open URL’s from Outlook again without any problems.

To do this in Windows 7, go to Control Panel>Default Programs>Set Program Access and Computer Defaults. Then expand the custom config details and apply Internet Explorer as the default web browser. In Windows Vista the Set Program Access and Computer Defaults setting can be found in the route of the control panel. Then it is just a case of testing to confirm this has resolved the issue.

How to stop Windows 7 crashing Explorer when right clicking

Posted by John on Monday, October 31st, 2011

I recently had a user who received an error whenever they right clicked in Explorer.

After discussing the issue with the user, I found out they had recently installed some new software and after a bit of research I found Windows 7’s context menu handler can have problems when a new shortcut etc. is added.

I found out which software had been installed and then by going into regedit (which can be run from the run field on the start menu), I then navigated to; 

HKEY_CLASSES_ROOT\*\shellex\ ContextMenuHandlers

I then removed the entry for the software which had been added most recently, and when I tested I was able to right click without further crashing.

I would recommend only removing one entry at a time and only do so if you’re happy that is will not cause any further problems. However this fix successfully resolved the issue for this user.

Windows 7 loads user account as a temporary profile

Posted by John on Monday, April 18th, 2011

If you find that Windows 7 continually loads user accounts as a temporary profile, follow the below steps to resolve the issue;

-      Confirm that any data from the profile has been saved

-      Go into the user account

-      Click on run and type regedit

-      Navigate HKEY_LOCAL_MACHINE subfolders to SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Within this folder, you will see a number of keys. It is the longer titled keys which contain the user profile data. If you have a number of profiles just highlight the sub keys and check the profile image path in each one until you come across the one with the problem. Then, delete the whole sub key.

You now need to log back onto the effected profile and check to confirm it has saved as a local profile. To do this;

-      Right click on my computer and select properties

-      Go to advanced system settings and click on the advanced tab and user profiles

-      Click settings and check the type of the account

Once you’re happy, simply reset up the user as normal.

Microsoft Windows Intune – Keeping PC Management Simple

Posted by Anna on Monday, April 11th, 2011

When you’re running a business, your employees depend on you to keep their PCs running at their best, whether they are in the office or on the road.

Which is why Microsoft has introduced the next step in cloud computing….Microsoft Windows Intune.

Delivering PC management and security capabilities through a single Web-based console, Intune lets you keep your computers and users operating at peak performance from anywhere, and at any time.

Windows Intune simplifies and helps you to manage and secure your PCs using Windows cloud services and Windows 7. It enables you to give your users the best Windows experience with Windows 7 Enterprise or to standardise your PCs on the Windows version of your choice. It fits your business by giving you big tech results with a small tech investment. The result? Less hassle, and peace of mind knowing that your employees’ PCs are well-managed and highly secure.

Whether you are in search of a solution that can deliver the essentials of management and protection for all your PCs or just those hard-to-reach PCs such as highly distributed workers, non-domain joined PCs, field employees, or recent acquisitions – Windows Intune can help.

Windows Intune is unique because it’s an end-to-end Microsoft solution that brings together Windows cloud services for PC management and endpoint protection with a Windows 7 Enterprise upgrade subscription. With the easy-to-use web-based console, you get immediate insight into your PC environment and can view update and malware status, alerts, security policies, and more. You just need an internet connection and the Windows Intune client installed on each PC you wish to manage

For further information or questions, why not speak to axon IT about Intune today?