“Some of the best ideas come from spontaneous conversations, with people you never expected.”
That’s the thought process behind Yammer. Based around open communication it offers an innovative and modern approach to business comms, built around a private social networking framework.
So what can you do with it?
You can message and notify your colleagues with @ mentions just as you would on Twitter or Facebook, and an inbox facility lets you send and search through private messages. The app can be downloaded to mobile phones and tablets so employees can interact on the go, providing a flexible, collaborative workspace for teams to get work done wherever, whenever.
Groups could be created around departments – marketing, sales, technical – for example, or based on a particular project or idea. They can then be used to brainstorm, discuss and share ideas, set up polls, make announcements, organise events with colleagues online, in real time, no matter where they’re located.
Yammer lets you share documents with your team in real time. Whether you’re working on drafts, uploading new content, editing notes – it’s all updated in real time with changes visible to everyone at a glance. Teams can see all the discussions happening around a file and below each file is a feed that lets you catch up on the latest feedback or review past conversations.
You can also create external networks to collaborate with contacts outside of your own business – customers, suppliers, partners for example. This enables you to respond to customer demands fast, maintaining a competitive edge and building relationships and business networks.