We’re always on the lookout for like-minded bright sparks, so if you think you’ve got what it takes, and you like the look of Axon, check out our vacancies below or send your CV over to recruitment@axon-it.com and we’ll be in touch.

Software Developer

Primary objectives and responsibilities:

1. Completes product technical design and prototyping, software development, bug verification and resolution
2. Performs system analysis and programming activities which may require extensive research and analysis
3. Provides technical/engineering support for new and existing applications from code delivery until the retirement of the application
4. Provides both individual and budget-level tasks and product effort estimates/costs
5. Ensures timely, effective, and quality delivery of software into production, both at an individual and team level
6. Develops and tests applications based on business requirements and industry best practices

Professional and technical capabilities:

1. At least 3 years’ experience in C# and Asp.Net development, MVC and Entity Framework
2. Client-side skills required in CSS, HTML, JavaScript, jQuery, Bootstrap, JSON, MVC Razor

3. An ability to understand new technologies and products quickly and be able to see value to customers and business

4. Enterprise Application Integration (EAI) involving business process and forms, Business Intelligence (BI), collaboration, CRM and portals.
5. Experience with Microsoft Azure. 

Dynamics Specialist

Primary objectives and responsibilities:

1. Provide support to existing Dynamics 365 customers
2. Log and process any support cases for Dynamics 365 customers
3. Ensure all support calls are effectively managed with minimum disruption to the client
4. Liaise with Microsoft when applicable for support
5. Provision/Build fields, forms, views within a solution
6. Record and Update all time and expenses within the project system
7. Update customers and project managers during Provision and Build stages

Professional and technical capabilities:

1. Knowledge of Dynamics CRM entities, work-flows, configuration, customisation and solutions
2. Customisation experience of the Dynamics 365 Sales, Service and Field Service and/or PSA will be an advantage
3. Knowledge and Experience of Integrating Dynamics 365 with Office 365, SharePoint, Exchange, Outlook
4. Experience with time tracking and basic project management
5. Knowledge of the concepts of plug-ins, custom work flow assemblies and JavaScript will be advantageous
6. Any Power BI knowledge will be advantageous

Senior Support Engineer

We're looking for a Senior Support Engineer to join our busy Macclesfield service desk.

Primary objectives and responsibilities:

1. Undertake and execute problem and incident resolution activity focused on Microsoft Server/Client Systems and Cloud platforms.
2. Act as a point of escalation for the customer and internal operations teams.
3. Be an escalation path for issues of a more technically complex nature.
4. Provide effective communications and IT strategy to our customers
5. Assist in developments and delivery of sales proposals and technical project design.
6. Participate in technical project delivery and post project support.

Professional and technical capabilities:

1. Must be a team player who effectively contributes to team success and is able to work both collaboratively and independently.
2. Suitable experience in a senior technical role with enterprise class hardware, cloud systems, communications equipment, operational platforms, applications, server components, networking components and common architectures.
3. 2 years working with Microsoft Office365 migrations and administration.
4. Well organised person with good time management, planning and co-ordination skills.
5. Ability to work under pressure.
6. Ensure standards are adhered to and enforced when needed.
7. Adaptable to new technologies, high level of monitoring, diagnostic and problem solving skills, with a keen eye for detail and wide ranging experience in the implementation, customisation and/or support of system components.
8. Full driving license and own transport.

Salary on application.

To apply for this position, please forward your CV to recruitment@axon-it.com.

Cloud Support Engineer

We're looking for a Cloud Support Engineer to join our busy Macclesfield servicedesk.

Primary objectives and responsibilities:

1. Log and resolve support requests that come in via all methods of communication and work to return systems back to normal service with agreed services levels. If this is not possible, you will liaise and escalate cases where appropriate.

2. Monitor and responding to system alerts.

3. Attend customer sites when required to facilitate incident management, orders and service request resolution.

4. Build customer hardware orders to specification, deliver and install as and when required.

5. Ensure that service desk SLA’s are met and that personal KPI’s are observed.

Professional and technical capabilities:

• Must be a team player who effectively contributes to team success and is able to work both collaboratively and independently.

• Excellent customer services skills and telephone manner

• At least 1-year experience dealing with Microsoft Office 365 technologies.

• General networking skills such as TCP/IP, DNS, DHCP

• At least 3 years working with IT hardware, Microsoft Client operating systems and applications (MS Office).

• Some experience of dealing with Microsoft server technologies such as AD, Exchange and Hyper-v

• Full driving license and own transport.

• Sound analytical and problem solving abilities.

• Ability to work under pressure.

Salary on application.

To apply for this position, please forward your CV to recruitment@axon-it.com.

Sales Account Manager

We're looking for a Sales Account Manager to join our busy Macclesfield serviced

The Internal Account Manager (AM) will be tasked with managing relationships within a defined base of Axon customers. The AM is in charge of building long-term relationships with customers and is tasked with increasing revenue and solutions in the customer base, mainly through cross-selling / up-selling.

The goal is to keep customers or accounts as long as possible. AMs may also be tasked with finding new business, be assigned prospects, given leads, or a combination thereof.

Account Management Business Development 60% versus New Business 40%

Tasks will involve regular customer communication on Microsoft Cloud Stack and Axon’s services and solutions. This will be achieved by both direct contact via telephone and communication via various Marketing methods. There may be face to face customer meetings / Account reviews from time to time.

Primary objectives and responsibilities:

1. Generate new business sales among customer accounts, including up-selling and cross-selling
2. Prospect and follow up Marketing Leads to gain new business customers
3. Achieve financial targets and KPI’s
4. Operate as the point of contact for assigned customers
5. Develop and maintain long-term relationships with accounts
6. Makes sure clients receive requested products and services in a timely manner
7. Communicates client needs and demands to Sales Manager and Technical Teams
8. Forecasts pipeline and key account metrics to Sales Manager
9. Manage communication and orders between Sales and Technical Delivery Team, to ensure
    lead time SLA and company goals are achieved, as well as consistency for customer
Identifies opportunities to grow business with existing customers
11. Collaborates with sales team to reach prospective customers
12. Service multiple customers concurrently, ensuring meeting deadlines
13. Provide quotations and proposals to customers
14. Support Sales Manager on quotations and sales reports
15. Work closely with Sales Admin Team to ensure high levels of customer service and success

Account Manager Skils and Qualifications:

  • Minimum 3 years Account Management experience, achieving financial target
  • Experience within IT / Cloud / Managed Services market preferred,
  • Customer Service focused solutions experience,
  • Ability to communicate customer needs with colleagues,
  • Talent for influencing,
  • Ability to manage own time, maximise productivity and multi-task,
  • Negotiation Skills, Listening Skills, Communication Skills are essential

Salary on application.

To apply for this position, please forward your CV to recruitment@axon-it.com.